Privacy Policy

1. Who we are

Selmo Garage ("we", "us", "our") is a car detailing studio in Sarajevo, Bosnia and Herzegovina. We can be reached at selmogarage@gmail.com or +387 64 41 72 334.

2. What data we collect

We collect personal data only when you voluntarily provide it, primarily through our contact form: name, email address, phone number, selected service, and your message.

This site uses Google Analytics 4, which sets cookies to measure site traffic. It only loads after you accept analytics cookies through the cookie banner shown on your first visit; if you decline or take no action, it never loads.

We do not use advertising pixels or sell data to third parties for marketing purposes.

3. How we use your data

• To respond to your inquiry or booking request.
• To protect our services from abuse.

4. Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for processing is consent for analytics cookies (Google Analytics 4) via our cookie banner, and legitimate interest to respond to contact form inquiries. You can withdraw analytics consent at any time using the "Cookie settings" link in the footer.

5. Third-party services

Google Analytics 4: cookie-based website analytics, loaded only with your consent via our cookie banner. See Google's Privacy Policy.

Vercel: website hosting and infrastructure. See Vercel's Privacy Policy.

6. Your rights

You have the right to access, correct, or request deletion of the personal data we hold about you, withdraw consent at any time, and lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at selmogarage@gmail.com. We will respond within 30 days.

7. Security

This website uses HTTPS (TLS encryption) for all data in transit. We apply HTTP security headers including Content Security Policy on every response. No payment data is processed or stored on this site.

8. Changes to this policy

We may update this policy. Material changes will be reflected in the "Last updated" date above. Continued use of the site after changes constitutes acceptance.